Terms & Conditions

1. Acceptance of Terms

By accessing or using Complete Home Upgrade Plan's services and website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our services immediately.

2. Services Provided

We provide home renovation, remodeling, installation and maintenance services as described on our website. Specific terms for each project will be outlined in a separate service agreement signed before work begins.

3. Quotes and Pricing

All quotes are valid for 30 days from the issue date. Prices may change based on material costs, scope changes or unforeseen structural issues discovered during renovation. We will notify you of any changes before proceeding.

4. Payment Terms

Payment schedules are typically structured as: 30% deposit upon signing, 40% at project midpoint, and 30% upon completion. Larger projects may have milestone-based payments. Late payments may incur additional fees.

5. Project Timeline

We commit to agreed timelines to the best of our ability. Delays caused by weather, supply chain issues, permit processing or client-requested changes are not considered breaches of contract.

6. Warranties

Warranties range from 3 to 10 years depending on the package selected. Warranty coverage excludes damage caused by misuse, neglect, natural disasters or modifications by third parties not authorized by us.

7. Cancellation Policy

Cancellations must be made in writing. Cancellations within 72 hours of booking receive a full refund minus any incurred material costs. Cancellations after work has begun are subject to payment for completed work plus material costs.

8. Limitation of Liability

Complete Home Upgrade Plan's liability is limited to the total project value. We are not liable for indirect, incidental or consequential damages arising from the use of our services.

9. Governing Law

These terms are governed by the laws of the State of Connecticut , USA. Any disputes will be resolved in the courts of Milford, Connecticut .

10. Contact

For questions about these Terms, contact us at info@completehomeupgradeplan.com or (702) 990-3033.